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Patients Voice

Wenlock & Cressage Patient Group Representation

At Much Wenlock & Cressage Medical Practice we are proud to have a patient group who provide us with an insight to the views, thoughts and ideas of our patients.

The Patients’ Voice and has been established for since November 2010. During this time they have supported the practice in a number of ways:

  • Assistance in the revision of the Practice leaflet explaining the change to our open access service (Minor Ailments Clinic) to make it more understandable.
  • Development of quick reference card for patients detailing the available services, (also available at both Practice sites)
    development and production of a Patients’ Voice leaflet explaining the purpose of the group and inviting comments from patients.
  • Presence at the Practice Display at the 2011 Wenlock Olympian Games
  • More recently they have helped us to produce a patient survey looking at satisfaction rates with the appointments system and minor ailments clinic.

The Patients’ Voice meets every other month in the evening at either Cressage or Much Wenlock Practice and currently has 9 members. The group is a mix of men and women ranging in the age category of mid 30's to 70+.

To try and obtain wider views the patient group currently has developed a leaflet, copies of which are displayed at both Practice sites, inviting comment from the wider patient population. The group would like to hear from a representative selection of all members of the patient population, eg young families, carers, young people, but we appreciate it is not always possible with busy lives to attend meetings. If you would like to be more involved but would find attending meetings difficult please contact the Groups secretary, Mr Brian Nelson at nelson@wroxeter.net or by post to Brookfield, Wroxeter SY5 6PH and we will discuss how your views can be represented regularly in a way that is convenient to you.

Members of the patients’ group have experience of a range of medical conditions and situations and this knowledge is very valuable in helping us support specific needs; however they are also very proud of their role in bringing forward the views of all members of the community and support every patient to have their concerns and comments heard if they are asked to do so.

Meeting Minutes

 

Patient Voice Meeting Minutes - July 2017

Summary of Patient Voice AGM April 2017

Patient Voice AGM Minutes April 2017

Patient Voice Meeting Summary - January 2017

Patient Voice Summary 12th July 2016

Patient Voice Meeting Summary AGM Meeting 12th May 2016

Patient Voice Meeting Summary 15th March 2016 (.docx)

Patient Voice Meeting Summary 12th January 2016 (.docx)

Patient Voice Meeting Summary 11th November 2015 (.docx)

Patient Voice AGM Minutes 19th May 2015 (.docx)

Patient Voice Meeting Summary 19th May 2015 (.docx)

Patient Voice Meeting Summary 9th December 2014 (.docx)

Patient Voice Meeting Summary 1st October 2014 (.docx)

Patient Voice Meeting Summary 23 April 2014 (.docx)

Patient Voice Meeting Summary 26 February 2014 (.docx)

Patient Voice Meeting Summary 11 December 2013 (.docx)

Patient Voice Meeting Summary 2nd October 2013 (.docx)

Patient Voice Meeting Summary 17th Jul 2013 (.doc)

Patient Voice Meeting Summary 1st May 2013 (.doc)

Patient Voice Meeting Summary 6th March 2013 (.doc)

Patient Voice Meeting Summary 6th February 2013 (.doc)

In addition to the Patients' Voice, the Practice also has associated with it the Much Wenlock and Cressage Practice Support Group. This registered charity consists of motivated and hardworking patients whose objective is to raise funds to purchase medical equipment or items that will directly benefit patients of the practice who attend either or both of the surgeries. The charity, in addition to fund raising events also receives donations or bequests.

The Much Wenlock & Cressage Practice Support Group has in the past paid for hydraulic couches; vaccine fridge, children's toy and bead tables and blood pressure monitors with the funding raised.

If you would like to contact the Group please ask at reception and your contact details will be passed on to the Group.

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Much Wenlock - Kingsway Lodge, Kings Street, Much Wenlock, TF13 6BL
Cressage - Clifton Lodge, Sheinton Road, Cressage, Shrewsbury, SY5 6DH
  • Telephone 01952 511166
Practice Website supplied by Oldroyd Publishing Group
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