Surgery Times

Much Wenlock is open Monday to Friday between 8.30am - 6.00pm.

Cressage is open throughout the week between 8.30am - 12.30pm and 2.00 - 6.00pm, but closing on Fridays at 12.30pm.

The doctors work on a rota system across both surgeries. Details of which days they are on duty are shown on the following tables (although this sometimes changes subject to holidays etc).

Extended Access – Local GP practices working together to offer more convenient appointment times for patients

As from 1st October, 2018, we will be part of a network of practices (known as ‘hubs’) in Shropshire, working together to offer patients ‘Extended Access’ to pre-bookable appointments - in the evenings, at the weekend and during bank holidays.

Part of the national agenda by NHS England, Extended Access means patients will be able to make pre-bookable appointments to see a GP, practice nurse, or other qualified healthcare professional, at a time which may be more convenient for them.

In Shropshire local practices will work together in a network of ‘hubs’ to provide this service. The ‘hubs’ will take turns to provide the Extended Access appointments to patients. This means patients could be offered an appointment at a nearby practice in the local area (part of the hub). Patients will be advised about appointment location at time of booking, enabling them to make an informed choice about where and when they access care.

Locally the pre-bookable appointments will be available as follows:

• Weekday evenings (Monday to Friday)
  between 6.30pm and 8pm (at a local area hub)
• Saturdays
  between 8am and 1pm (at a local area hub)
• Sundays and bank holidays
  between 8.30am and 12.30pm  (at a single site in central Shrewsbury)

Arranging a pre-bookable evening, weekend or bank holiday appointment is easy to do - patients simply need to contact us, during normal opening hours, and speak to the practice receptionist or a member of the practice team who will be able to help. Appointments may not be with your registered GP but will be with a GP or other qualified healthcare professional.

GP Availability

Patients are able to request a preference as to which practitioner they wish to see when making an appointment and, whilst the practice will endeavour to comply with such a request, it might not always be possible. In that event an explanation would be given.

Out of Hours

NHS 111 provide cover for our patients during weekday evenings/nights and throughout weekends and bank holidays.

To contact the out-of-hours service dial 0333 222 6655 (this number will also be given out if you call either surgery).

Patients requiring stitches or with suspected broken bones are advised to go directly to the A & E department at Royal Shrewsbury Hospital or Princess Royal Hospital.

For immediate paramedic assistance dial 999.

NHS Walk-in Centres

NHS walk-in centre operating in Shropshire:

Shropshire Walk-in Centre, Shrewsbury. Tel: 01743 273780

NHS 111

For general health advice and information including that on treating common illness please contact NHS 111 on 111 or via www.nhs.uk

Emergencies

Every effort will be made to see anyone who is especially unwell straight away. If you think the problem is an emergency, please let the reception staff know. Emergency appointments are available, at the discretion of the duty doctor, at the end of each afternoon surgery (for any problems that cannot wait until the next day). A doctor is available throughout the day and an immediate consultation can be arranged in the event of an emergency.